Jason DeRusha: Lessons in New Media

Media Training, Seminars, Advice

Rapid Response Competitive Public Relations

Posted by derushaj on December 11, 2007

Not long ago I did a story on a woman who believes her DirecTV installer (a contractor with another company) stole her laptop computer.  It was there prior to install, then gone after.

Immediately after my story, I got this e-mail from Christopher Huseth, Comcast

Jason, I just read your story about the sub-contractor for DIRECTV stealing Ms Adams lap top in Robinsdale.  How terrible!  Sad to say I’m not surprised to hear this   I would like to extend Ms. Adams to Comcast Cable, Internet, and Phone services.   We are local, bonded, and insured.   Rest assured I would personally follow up on her installation myself, if she was interested in switching television providers?    Please pass along to Ms. Adams as you may?  My contact information is below.

I forwarded the e-mail and today got a note from Mr. Huseth saying that Jamie Adams may switch when she moves.  Good, personal, public relations.

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